Intercom Stock Price, Valuation & IPO
Private company — Intercom is privately held. Its shares are not listed on any public exchange and can only be accessed through private secondary transactions.
Status source: AXEVIL investment team
$85.58 per share (AXEVIL consensus estimate)
Source: AXEVIL consensus of recent secondary transactions · as of 15 October 2026
Last round valuation: $1.8B
Source: D, March 2018, post-money
Total raised: ~$240M
Data last updated: 15 October 2026
About Intercom
Leading Fin AI agent for automating customer support, plus a helpdesk system.
Intercom is an enterprise customer service platform and the owner of Fin, an AI agent for automatically resolving support requests ($100M+ ARR, +350% YoY). In March 2026, its own LLM Apex 1.0 was launched, surpassing frontier models on support benchmarks. Total revenue $398M (2025, +25%), 28,000+ clients (Anthropic, OpenAI, Microsoft). Outcome-based pricing increased revenue retention to 146%. IPO — H2 2027 with a valuation of $6 billion.
- Sector: Enterprise Software
- Headquarters: San Francisco, California
- Founded: 2011
Key highlights
- Apex 1.0 — a vertical LLM that outperformed frontier models. Resolution rate 73.1% versus 71.1% for GPT-5.4, response 0.6s faster and 65% fewer hallucinations — a structural advantage in quality and economics.
- Outcome-based pricing boosted NRR to 146%. Payment of $0.99 per resolved request transformed the economics: NRR grew from 112% to 146%, Fin gross margin 64%; HubSpot is copying the model.
- Fin expands beyond support — Sales and beyond. The launch of Fin for Sales (April 2026) introduces it to the adjacent sales-tech market ($100 billion+) on top of the same base, in addition to $43 billion in AI support.
- Disciplined capital structure — debt instead of equity. $250M from Hercules Capital (March 2026) fund Fin without shareholder dilution — a signal of confidence in FCF before IPO.
- IPO window in the second half of 2027 at a discount to public comps. ARR $769M by the end of 2027 with a valuation of $6 billion = ~7.8× P/S — a discount to Salesforce/HubSpot; EBITDA turns positive (+5%).
Funding rounds
| Date | Round | Price / share | Post-money valuation |
|---|---|---|---|
| 17 March 2018 | D | $46.43 | $1.8B |
| 7 April 2016 | C1 | $21.85 | $510M |
| 26 August 2015 | C | $13.64 | $291M |
| 22 January 2014 | B | $4.89 | $81M |
| 19 June 2013 | A | $1.89 | $28M |
Frequently asked questions
How can I buy Intercom stock before the IPO?
Not on a public exchange — Intercom is privately held. Shares change hands only in private secondary transactions. AXEVIL structures those as dedicated US special purpose vehicles for accredited investors, subject to availability and to the rules of your jurisdiction.
What is the Intercom stock price?
A private company has no single official share price. AXEVIL's consensus estimate is $85.58 per share as of 15 October 2026. Its most recent round implied a post-money valuation of $1.8B (March 2018).
What is Intercom's valuation (net worth)?
Intercom's most recent funding round valued the company at $1.8B post-money (March 2018) — the latest primary-market measure of what the company is worth. Secondary trades can price its shares above or below that round.
When will Intercom IPO?
No listing has been announced. AXEVIL does not forecast IPO dates — this page states what has actually been filed or reported, with the date it was last checked.
Is Intercom publicly traded?
No. Intercom is a private company and its shares are not listed on any public exchange.
Does Intercom have a stock symbol?
No. Intercom has no ticker symbol because its shares are not listed on any exchange; a symbol is assigned only at an IPO or direct listing.
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Risk disclosure
Nothing on this page is an offer to sell or a solicitation to buy any security, and it is not investment advice. Valuations and share prices shown here are AXEVIL estimates built from primary sources — filings, announced rounds and completed secondary transactions — not quoted market prices, and they can be revised. Private-company shares are illiquid, may be impossible to sell, and the entire amount invested can be lost. Availability depends on your jurisdiction and on accredited-investor status.